Shipping & Delivery Times
TheOceanBrand are proud to offer delivery to any place anywhere… all you have to do is make sure that place exists. 😉
If worldwide delivery on its own isn’t enough? We’re also giving it to you absolutely FREE!
HOW DO YOU SHIP PACKAGES?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages shipped from our Turkey warehouse are shipped through ePacket.
DO YOU SHIP WORLDWIDE?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
WHAT ABOUT CUSTOMS?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location. These are our estimates:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Rest of the world||15-30 Business days|
*This doesn’t include our 2-5 day processing time.
DO YOU PROVIDE TRACKING INFORMATION?
At this time we do not have a system in place to track all orders. We are working to have this for future orders, your understanding is appreciated.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages.
If you have any other questions, please contact us and we will do our best to help you out.